Every business runs on more than one system, and the gaps between those systems are where time gets wasted and errors creep in. Data rekeyed from one platform into another, manual imports and exports, processes that stall because information is siloed between systems. We design and build integrations between your business technology so the data moves automatically, accurately, and without anyone having to touch it.
Good integration starts with understanding what is actually happening between your systems today, and what an ideal technology landscape looks like. We map your data flows, identify where manual handoffs occur, and assess the integration options available for each system. We then design an integration architecture that is maintainable, observable, and built to handle your real-world business cases.
Key Activities Include:
▸ Current state data flow mapping
▸ Manual handoff identification and volume assessment
▸ Source and target system API and connector review
▸ Data quality assessment at each boundary
▸ Integration architecture design and prioritized roadmap
Business systems change constantly, and the integrations between them need to be built to keep up. We take a structured approach to every connection, understanding the data that needs to move, the systems it needs to move between, and what needs to happen when something does not go to plan. Whether the right tool is a simple Power Automate flow or something more sophisticated, we build each integration with a clear plan, proper error handling, and the resilience to keep working as your technology landscape evolves.
Key Activities Include:
▸ Integration architecture and data mapping design
▸ Integration build using Power Automate and Azure where required
▸ Connector configuration and authentication
▸ End-to-end testing with real data volumes and edgecases
▸ Technical documentation for each integration
Good integrations do not just move data, they support a business process. Before we go live, we make sure your team understands exactly what each integration is doing, what triggers it, what data is moving and where it ends up, and how it fits into the work they do every day. That shared understanding is what turns a technical connection into something your business actually relies on with confidence.
Key activities include:
▸ Integration documentation and flow walkthroughs
▸ Error notification and alerting setup
▸ Team training on monitoring and first-line response
▸ Runbook creation for common failure scenarios
Integrations need the same long-term care as any other part of your technology environment. We manage the deployment carefully to make sure every connection goes live correctly, then stay involved to ensure it keeps working the way it should. As your systems update, your data structures change, and your business grows, we make the adjustments that keep everything running, monitor integration health, and review performance over time to keep things clean and efficient.
Key Activities Include:
▸ Ongoing monitoring and incident response
▸ Maintenance as source and target systems change
▸ Performance review and optimization
▸ New integration additions as the business adds systems
▸ Periodic architecture review and simplification
Our integration work is built primarily on Microsoft Power Automate for standard business system connections, with Azure Integration Services and custom API development for scenarios that require it. We have the ability to connect natively to Business Central, Dynamics 365, Microsoft 365, and thousands of third-party systems. We use the platform that fits the job, not the one that fits our preference.
We work with integration clients in three ways, depending on the scope and maturity of what they are looking to connect.
Our primary model. We manage your integration environments on an ongoing basis, maintaining existing connections, building new ones as your business adds systems, and keeping everything current as upstream systems release new versions or change their APIs.
If your integration environment has grown organically, is unreliable, or was built by someone who has since left, we assess the situation, stabilize it, and rebuild what needs rebuilding. Then we transition into ongoing management.
For a defined set of integrations with a clear scope and target systems, we deliver from assessment through to deployment. Documented outputs, structured testing, and the transition into ongoing support once the integrations are live.
Whether you need support, are considering a new integrations, or have a project that needs rescuing, we would love to understand your situation and see how we can help.